Cancellation Policy

RESCHEDULING, CANCELLATION, AND LOCKOUT POLICY

  • We require at least 48-hour notice for reschedules or cancellations. 
  • If cancellation or rescheduling causes more than 3 weeks to elapse between cleanings, the next cleaning will be charged at our current hourly rate. 
  • Cancellation within 24 hours is a non-refundable full charge. 
  • If for any circumstance our staff is SENT AWAY or LOCKED OUT from your home, there will be a cancellation fee of 100% of your typical cleaning rate. 
  • We will make every effort to work within the time frame you requested, but ask not to be sent away during our working hours. For all company-initiated schedule changes due to holidays or extreme weather conditions, we will make every attempt to reschedule as close to your regular scheduled cleaning date as possible.

Casa Limpia

Get In Touch

Address: 204 Cedarcreek Pl, Nashville, Tn 37211
Email: team@casalimpiacleaningservice.com
Office Phone: 615-715-0021 Cell Phone: 615-810-1259 

Hours/days of operations:
Monday to Sunday from 7:30 am to 6:30 pm

Casa Limpia is Licensed and Insured.